
All Episodes
Episodes
White Hat Weds: Imagine the Day .... (The Future of White Hat Way)
It's much more than a phrase. What can/will White Hat Way mean for dealers in BHPH/LHPH (and other industries) as it unfolds? On the heels of a recent blog post on the subject, we'll take listeners on a journey into...
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Sidenotes in BHPH & LHPH? Yes or No? Limits?
Most every Buy Here Pay Here DMS will accommodate side notes. For any not familiar, side notes are like "extra" personal loans made by the dealer or finance company/lienholder, most commonly associated with repairs to...
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Overhead in BHPH: Benchmarking with NCM's Brent Carmichael
Brent Carmichael, widely-respected 20-group moderator with NCM Associates, returns - this time to talk overhead in Buy Here Pay Here. He and his dealer groups use multiple metrics to analyze overhead. How much is too...
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Modernizing Dealer Services for BHPH/LHPH (The White Hat Way)
It's time. Dealers deserve more and better solutions for things like data management and analytics, peer groups, etc. On this White Hat Wednesday, we'll share some of the feedback we've received in recent months and...
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Need a Business Plan for Capital? Here's a Better Way ...
Some capital providers and lenders will require a business plan in order to provide funding. Private investors and potential partners will surely expect to see one. But, where is the best place to start? In this...
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In BHPH: Comparing Collateral Recovery (CRR) to Roll-forward
For portfolio performance, there's a problem with leaning too heavily on Collateral Recovery Rate (CRR), at least in a BHPH world where simple interest is most common. In today's episode, we'll break down the CRR...
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John Frullo (TxIADA) Joins a "Truth About Trust" Conversation
Texas' IADA Executive Director John Frullo joins this White Hat Wednesday on the week that Jim's article on "The Truth About Trust" is scheduled for release in the Association's Texas Dealer Magazine. Other friends of...
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Welcome to 2024 ... Expect Big Things in BHPH & LHPH!
From our vantage point, 2024 looks to be a year of prosperity in the Buy Here Pay Here (BHPH) and Lease Here Pay Here (LHPH) segment of auto financing.
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Our 2023 Recap: Bootstrapping Challenges, Progress, & Much More!
There are years that are uneventful - humdrum. Not 2023, at least not for us! It has been a year of setbacks, epiphanies, progress, team-building, breakthroughs, and many firsts! As we think about our year, we can't...
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Announcing Our Gift to BHPH & LHPH Dealers
In this brief, Christmas-day episode, we announce our gift to Buy Here Pay Here (BHPH) and Lease Here Pay Here (LHPH) dealers. [Spoiler Alert: It's a VETTED and PRIVATE Facebook group for Dealer Principals Only. No...
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White Hat Weds: Private, Dealer-only Facebook Group NOW LIVE
In Santa hats, we briefly announced on Christmas day the (vetted and private) Principals-only Facebook Group as our gift to dealers. The group is active and the dealer-to-dealer dialog has begun! In this White Hat...
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'We Owes' and Post-sale Repairs in BHPH & LHPH
For some dealers in Buy Here Pay Here (BHPH) and Lease Here Pay Here (LHPH), repairs as a condition of the sales and post-sale "goodwill" repairs can be a big drain on the bank account. In this Friday episode, we'll...
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