All Episodes
Episodes
Friday: Faster Recon & More BHPH/LHPH Sales ... Guaranteed!
It's a common thread: "If we could recon more, we could sell more." Or, "Recon coninues to be my primary bottleneck." On this Friday episode, we're going to lay out some concrete ways to push past this problem and...
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White Hat Weds: Updates on Our Request of ALL DMS Providers
On this White Hat Wednesday, we'll share the latest actions and responses from the DMS providers as we revisit the request we made in June. Called the "White Hat Way Portfolio Summary Report," we proposed a layout and...
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NIADA's CEO Jeff Martin Joins to Recap Sep Policy Conference and Preview Nov Dealer Forum
On the heels of the Policy Conference in DC, we welcome Jeff Martin to this LIVE Friday broadcast. As the CEO of the National Independent Auto Dealers Association (NIADA), he particated in the annual event that brings...
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White Hat Weds: Approaching Holiday Collections Proactively
At the time of this airing, Thanksgiving is 50 days away and Christmas is just 77 days out. There is ample time to develop a plan for lessening both delinquency and stress during the holiday strectch. Of course, the...
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Friday: Stiil Like Your BHPH Biz/Pricing Model? Better See These Numbers!
Some in BHPH and LHPH get "married" to their business model or pricing deal structure. On this Friday broadcast, we'll offer up some new perspective based on actual data from 5 dealers. In particular, we'll be looking...
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White Hat Weds: Mustering the Courage to Change/Pivot in BHPH & LHPH
Change can be difficult. Many resist it. But, when the current path is NOT working, making the necessary changes and adaptations can be as simple as musterng the courage to act. On this White Hat Wednesday episode,...
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Friday: New "Affordability Tool" for Talking Terms in Buy Here Pay Here
In recent client meetings, the need arose to illustrate the affordability factor on aging inventory. Then, upon presenting the newly-created tool to a group of newcomer dealers, it became clear that others could...
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White Hat Weds: Calling for Transparency in Referring Dealers to Providers
We know lots of folks in this industry of BHPH and LHPH. Not everyone does. Some don't know about vendors, partnerships, affiliations, etc. On this White Hat Wednesday, we'll recap an actual conversation with a...
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Customer Bankruptcy ... Now What?! Let's Ask Attorney Steve Levine
Once your BHPH customer files bnkruptcy, some important laws kick in. Well-known industry attorney Steve Levine joins this Friday broadcast to share some critical dos and don'ts to keep dealers out of trouble. Tune in...
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White Hat Weds: The Price of Trust (and Distrust) in BHPH/LHPH
Some recent conversations with dealers highlighted the importance of trust in BHPH/LHPH, especially when it comes to underwriting and approvals. On this White Hat Weds, we'll examine the many layers of this subject...
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Friday: Dealer Guest Ben Clifford (NJ) Talks Cash Flow Management
When it comes to cash flow vs equity, dealer Ben Clifford chooses positive cash flow every day! He has for many years and the approach continues to produce "spendable" dividends. This Friday conversation promises to...
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White Hat Weds: Solving the Problem(s) with BHPH Education
Despite the efforts of many well-intended folks, significant problems remain when it comes to access to "proper" education in the Buy Here Pay Here industry. There is far too much to learn about the business of...
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